TECHNICAL WRITING
-Software documentation
-Training guides (portfolio available upon request)
-Standard Operating Procedures (SOPs)
-Educational articles
-Product sheets
COPYWRITING
-Website copy
-Marketing emails
-Social media captions
-Print & digital advertisements
TOOLS & SKILLS
MadCap Flare
Confluence
Google – Docs & Sheets
Microsoft Word
Wrike Project Management
Trello
WPM: 85
PUBLIC ARTICLES
“How to Improve Patient Call Experience”
Digital Agent | January 2023
“Zero-Day Exploits: Why You Need to Keep Your Software Up to Date”
Digital Agent | May 2022
“5 Advantages of a UCaaS Business Phone System”
Digital Agent | April 2022
“How SD WAN Works”
Digital Agent | November 2021
“How Ransomware Cripples Entire Industries and Infrastructure”
Digital Agent | June 2021
“Debunking Common Myths About VPNs”
Digital Agent | October 2020
“What Luxury Home Buyers are Looking for in 2021”
Utopia Home Staging | February 2021
“5 Ways to Curb Stress When You’re Selling a Home During the Holidays”
Utopia Home Staging | November 2020
“5 Exclusive Benefits of Staging for Realtors”
Utopia Home Staging | August 2020
“Saving the Waves in Punta Borinquen”
Whalebone Magazine | January 2019
“The Big ‘Green’ Apple”
Whalebone Magazine | November 2018
“Stemming the Tide”
Whalebone Magazine | September 2018
“Will you write for the populist revolt?: Let’s put our readers first for a change”
The Writing Cooperative | August 2018
“How to market yourself as a journalist: Writing for the public market and the bots that mediate it”
The Writing Cooperative | March 2018
“Ugly Writing: The stories we owe to each other”
The Writing Cooperative | February 2018
“Hacking ‘Unite the Right’ social media”
The Cavalier Daily | September 2017
“Telehealth center breaks down barriers to healthcare”
The Cavalier Daily | February 2017
“Engineering smart houses, driverless cars”
The Cavalier Daily | January 2017
“CVS Pharmacy Buys Up Aetna Insurance In Latest Consolidation Of Pharmaceutical Power”
HuffPost | December 2017
“Charlottesville Is Returning To Normal – And That Scares Me”
HuffPost | October 2017
Kate Lewis 